Refund policy

Refunds Policy:

At Budgets With Beth, we strive to provide products and services of the highest quality to our valued customers. However, we understand that there may be occasions where you may need to request a refund. Please read our refund policy below:

Returns & Refunds Policy

We comply fully with the Consumer Rights Act 2015.

Faulty or Incorrect Items

You are entitled to a refund, repair, or replacement if an item is faulty, damaged, or not as described.

A fault includes:

Manufacturing defects
Damage sustained during delivery
Items that do not function as intended

If you believe your item is faulty, please contact us within 14 days of delivery with:

Your order number
A description of the fault
Clear photographic or video evidence

Where a fault is confirmed, we will offer a repair, replacement, or refund in accordance with your statutory rights.

Non-Faulty Items / Change of Mind

We do not accept returns or offer refunds for:

Items where the customer has misread or misunderstood the product description
Incorrect size, colour, or variation selected at checkout
Change of mind or personal preference
Items that are as described but do not meet personal expectations

Please ensure you review all product information, measurements, and images carefully before placing your order.

Items That Are Not Considered Faulty

The following are not considered faults:

Minor variations in colour due to screen settings
Dimensions or features clearly stated in the product description
Characteristics inherent to the product materials

Returns Assessment

All return requests are assessed on a case-by-case basis. We reserve the right to refuse returns that do not meet the above criteria.

Approved refunds will be issued to the original payment method.

By making a purchase from Budgets With Beth, you acknowledge and agree to abide by our refund policy outlined above. If you have any questions or concerns regarding our policy, please don't hesitate to contact us.

Budgets With Beth

budgetwithb@hotmail.com